Privacy Policy
Last Updated: July 16, 2024
Medoti African Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Medoti African Safaris.
1. Information We Collect
We collect information you provide directly to us when you fill out a contact form, use our itinerary planner, subscribe to our newsletter, or otherwise communicate with us. This information may include:
- Your name and contact details (email address, phone number).
- Information about your travel preferences, such as interests, budget, desired duration, and preferred wildlife.
- Any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service.
- Create and personalize safari itineraries based on your preferences.
- Send you marketing communications, such as newsletters and special offers, if you have opted in.
- Improve our website, services, and marketing efforts.
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With third-party vendors and service providers who perform services on our behalf, such as email marketing providers. These vendors are obligated to protect your information.
- With our local partners (e.g., lodges, ground operators) as necessary to arrange and book your safari.
- If required by law or in response to a valid legal process.
- To protect the rights, property, or safety of Medoti African Safaris, our customers, or the public.
4. AI Itinerary Planner
When you use our AI Itinerary Planner, the information you provide (interests, budget, etc.) is processed by a third-party generative AI model to create your itinerary. We do not store the generated itineraries in connection with your personal information unless you choose to save it or send it to us. The data is used solely for the purpose of generating the requested itinerary.
5. Data Security
We implement reasonable security measures to help protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable.
6. Your Choices
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@medotiafricansafaris.com.